Frequently Asked Questions
Can I get my paper edited in less than 1 week?
You can make this request and you will get an answer via email if this is possible. It depends on the volume of manuscripts in queue and the length of your paper.
how can i see the recommended edits and comments?
We use the track changes feature in MS Word. We also insert comments, which will show up on the page margins. You can accept or reject any changes made.
how do i sign up for paypal?
Sign up for PayPal here.
how soon can you start working on my manuscript once i send it to you?
We can start working on your manuscript as soon as payment is received through PayPal. The due date to you will be specified in your emailed quote.
English is not my first language. can you help me?
Yes! We are native English speakers, trained and experienced in working with English Language Learners. We will make comments in your text that will help you to learn and improve upon your English language skills. We do not, however, provide translation services.
can i get a refund if I am not happy with the editing?
No. Payment is due before services are rendered. However, we aim to please. Provide feedback about the service and we will try to eliminate any miscommunication or concerns.
I can't afford your service for my whole paper. Suggestions?
Yes! Choose the section of your paper you think you need the most help with and we will focus on that. Alternatively, you can send us one section (or chapter) at a time so the fee is spread out and, thus, more affordable for you over time.
Can you provide suggestions for the content of my paper?
Yes!If the manuscript content falls within our areas of expertise, we provide a professional review of your paper. This includes an assessment of its strengths and weaknesses. Your review may also include suggestions for additional references, alternative interpretations of your results, theories for grounding your work, and other objective suggestions.